The main fares of the company Italo Treno are:
Low Cost: for this type of fare the company Italo treno doesn't allow cancellations but allows modifications of date/time up to 8 days before the date of departure of the train with a fee of the 50% of the total amount of the ticket plus the possible difference of price of the new ticket.
Economy: for this type of fare the company Italo Treno allows to make cancellations with a partial refund of the 60% of the total amount of the ticket and allows modifications of date/time up to the departure of the train by paying a fee of the 20% of the total amount of the ticket.
Flex: this type of fare allows modifications and cancellations with a partial refund of the 80% of the total amount of the ticket.
For further information about the possibility of modifying/cancelling your train booking, you can send as your request to the following e-mail address [email protected] or through our Live Chat providing us the identification number of your booking.